FAQ

Please read below to find answers to commonly asked questions. Should you have a question that isn't answered below, please feel free to email us.

ProFix Solutions, based in Emeryville, CA, is dedicated to offering top-notch handyman and janitorial services to homeowners and business owners across the Bay Area. With a focus on 'pristine spaces and reliable upkeep,' we ensure that your property is well-maintained and cared for by our expert team.

1. What services does ProFix Solutions provide?

We offer a range of handyman and janitorial services for both residential and commercial properties. Our services include minor repairs, general maintenance, cleaning, and property upkeep. While we don’t handle full remodels, we partner with trusted contractors for larger projects.

2. Do you charge for consultations?

Yes, we charge a modest consultation fee of $25.00 to cover both fuel and time for the initial evaluation. This ensures we can provide a detailed and accurate quote tailored to your specific needs.

3. Can you provide an estimate over the phone?

While we can discuss general pricing over the phone, we recommend scheduling an in-person consultation for a more accurate estimate, as each situation is unique. This allows us to thoroughly assess your property and understand the scope of work.

4. What areas do you serve?

We are based in Emeryville, CA, and proudly serve homeowners and businesses throughout the Bay Area. In some cases, we will travel outside the surrounding cities outside the Bay Area.

5. What if ProFix Solutions can’t handle my request?

If we determine during the consultation that we are not the right fit for your project, we will let you know and, when possible, recommend a trusted partner or professional who can better meet your needs.

6. How do I schedule a service or consultation?

You can contact us via phone, email, or our website to schedule a consultation. We’ll work with you to find a time that fits your schedule.

7. Are your services insured?

Yes, we are fully insured, providing peace of mind for all our clients while we work on your property.

8. Do you offer maintenance plans?

Yes, we can create customized maintenance plans tailored to your property’s needs. These plans are designed to keep your home or business in excellent condition year-round.

9. How long will my project take?

The timeline depends on the scope of the work. After the consultation, we’ll provide an estimated timeframe along with your quote.

10. What forms of payment do you accept?

We accept various forms of payment, including credit/debit cards, checks, and electronic transfers. In the event that a check doesn't clear, we will charge a returned check fee, on top of the original total.

11. Can you handle emergency repairs?

While we primarily schedule services in advance, we can address urgent repair needs depending on availability. Contact us to discuss your situation.

12. Do you offer eco-friendly cleaning services?

Yes, upon request, we can use eco-friendly cleaning products and methods to ensure a sustainable and environmentally conscious service.